Customer service hours are Monday through Friday, 8:00AM to 5:00 PM Central Time.
If you would like to reach us by phone, please call 763-390-0352. If we are unavailable at the time you call, please leave a message and we will contact you as soon as possible.
If you would like to reach us by email, please email us at info@thespecialneedsstore.com.
Emails will be returned within 1 business day.
Ordering Policy/Return and Exchanges:
Attention: Please review the order policy as well as the returns/exchanges police prior to placing your order.
** If you are interested in placing a large quantity order or to set up an account for your clinic or ESCE program, please contact Kelly Savage @ 763-390-0352. The Special Needs Store does offer discounts on large volume accounts and orders. Please allow 2 to 3 weeks for shipment of large quantity and special orders.
Ordering policy
At this time, we accept only credit card orders on Visa and Mastercard. You may order via the website or by phone, fax, or mail. Shipments cannot be made to P.O. Boxes.
To order by phone, fax, or mail: please print and complete an order form.
Fax Order Form Download (PDF, 10kb)
Order forms may be mailed to:
The Special Needs Store
Attn: orders
12658 Elm Parkway
Rogers, MN 55374
Or fax to: 763-390-6789
You may call your order in to: 763-390-0352
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